citrusculture

Perth

Perth 24-hour service

1300 884 960


Platform Lift Company provide 1 year of inclusive warranty with any lift purchase as standard. This includes two visits from a member of our qualified service team.

Maintenance information is included in our User Manual supplied with every lift.

We offer continuing service contracts providing ongoing preventative maintenance to ensure our lift’s longevity.

If you have any service queries or require immediate service please call 1300 884 960.

Our commitment to customer service

As part of our commitment to customer service Platform Lift Company have a pending ISO 9001 certification.

ISO 9001 is a quality endorsed company that certifies a business operates in a disciplined and systematic way.

Who benefits from this?  You do!

ISO ensures:

  • Business functions in a disciplined and systematic way
  • There is a common, understood system of consistent and repeatable processes
  • We will experience fewer failures in quality of service or product
  • Our people are clear about what to do, and how; they do not spend time 'making things up' or 'finding things out' or reinventing wheels
  • We have more or better business because we can sell to new markets or having the endorsement distinguishes us in the marketplace
  • We know more quickly if things are going wrong, and where
  • We stop spending money or time on the same problems - many problems have been resolved permanently.  If another should occur, we have the resources and skills to identify and resolve it faster
  • Better management control and reporting
  • We do not scratch heads wondering how to respond to tenders or other questions asking about our quality system, because we know!